Privacy Policy

DayTrellis LLC (“DayTrellis,” “we,” “us”) provides a holistic ADHD coaching experience for wellness and education. This policy explains what we collect, how we use it, and the choices you have. DayTrellis is for adults 18 and older.

DayTrellis is not medical care. We are not a healthcare provider, and this service is not a HIPAA-covered service. Your quiz results describe a profile, not a diagnosis.

Information we collect

Information you give us

• Account: your email address and a password (handled by our authentication provider).
• Quiz responses and your plan: the answers you provide, the profile they generate, and the daily plans and check-ins you create.
• Coach conversations: the messages you send to the AI coach.
• Preferences: reminder settings, and newsletter sign-up if you opt in.
• Support: anything you send us when you contact us.

Information collected automatically

• Product analytics: behavioral events such as which features you use, which pillar a habit belongs to, your plan tier, and simple counts. We deliberately do not place your quiz answers, scores, or plan and message content into analytics.
• Device and log data: session and device identifiers, plus standard technical logs such as IP address, kept by our hosting providers for security and reliability.

Payment information

Payments are processed by Stripe. We do not receive or store your full card number.

How we use your information

• To provide the service and generate your personalized daily plan.
• To send reminders and transactional messages you have asked for.
• To operate, secure, and improve the product, using aggregated or de-identified data where possible.
• To comply with law and enforce our terms.

The AI coach

When you message the coach, your message is processed by our AI provider, Anthropic, to generate a response. Please do not share information you would not want processed this way. The coach is educational, may be inaccurate, and is never a substitute for professional care. How we may learn from conversations in aggregate is described just below.

Improving our content and services

We may review coach conversations in aggregate, de-identified form to understand which topics people need help with, so we can create better educational content and shape new features and services. We look at themes and patterns, not individual identifiable conversations, and this analysis is never used to make decisions about you.

Service providers we share with

We share information only with providers that help us run DayTrellis, each for a limited purpose:

• Supabase: database, authentication, and secure storage.
• Vercel: website and application hosting.
• Cloudflare: DNS, content delivery, and security.
• Stripe: payment processing.
• Resend: transactional email and reminders.
• beehiiv: our newsletter, if you subscribe.
• Anthropic: the AI that powers the coach.
• Voyage AI: turns your coach messages into search vectors so the coach can find relevant library content.
• Google Analytics: aggregate usage analytics, with advertising features and cross-device signals turned off.
• Expo: mobile app infrastructure and push notifications.
• Apple and Google: app distribution and optional sign-in.

Cookies and analytics

We use first-party functional storage for your session, sign-in, theme, and to avoid double-counting our own product analytics. We also use Google Analytics to understand, in aggregate, how the site is used; it sets its own analytics cookies. We have turned off Google’s advertising features and cross-device signals. We do not use advertising trackers, and we do not sell your personal information or share it for cross-context behavioral advertising.

How long we keep it

We keep your information while your account is active and as long as needed to provide the service. Your coach conversations are stored so the coach has context across sessions and so you can revisit them; we do not currently expire them automatically. You can ask us to delete your account and data at any time, and we will remove your information, including your conversations. Email support@daytrellis.com to request deletion.

Your choices and rights

• Access, correct, or delete your information, including deleting your account.
• Turn reminders off in your settings, and unsubscribe from the newsletter from any issue.
• Depending on where you live, you may have additional rights to know, delete, correct, or opt out of the “sale” or “sharing” of personal information (we do neither).

To exercise any of these, email support@daytrellis.com.

Security

We use reasonable safeguards, including encryption in transit and owner-only database access rules. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Children

DayTrellis is for adults 18 and older and is not directed to children.

Where your data is handled

DayTrellis is operated from the United States, and your information is processed there.

Changes to this policy

We may update this policy from time to time. We will change the “last updated” date above and, for material changes, provide a more prominent notice.

Contact

Questions? Email support@daytrellis.com. You can also find crisis resources here.