Terms of Service

1. Who can use DayTrellis

You must be at least 18 years old and able to form a binding contract. By using DayTrellis you confirm that you are. DayTrellis is not directed to children. You may add a child profile for a child you support; that child is not a user of the service, and you are responsible for the information you enter about them.

Back to contents

2. What DayTrellis is (and is not)

DayTrellis is a holistic coaching experience for wellness and education. It is not medical advice, diagnosis, or treatment, and using it does not create a clinician-patient relationship. Your quiz results describe a profile, not a diagnosis. DayTrellis is not for emergencies. If you are in crisis, in the US call or text 988 (Suicide and Crisis Lifeline), available 24/7. Always talk to a licensed professional about your health.

Back to contents

3. Your account

Keep your login details accurate and secure. You are responsible for activity under your account. Tell us promptly at support@daytrellis.com if you suspect unauthorized use.

Back to contents

4. Plans, billing, and cancellation

• Plans. DayTrellis offers a free tier and paid subscription plans. The features included in each plan are described at sign-up.
• How you are billed. Paid plans purchased on our website are billed through Stripe. In-app plans are billed, renewed, and cancelled through the App Store or Google Play under their rules. Deleting the app or your DayTrellis account does not cancel a store subscription.
• Trial. Your first paid plan can start with a free trial: 30 days on daytrellis.com, or one month in the app. You are not charged during the trial. On daytrellis.com, the free trial is available once per account. In the app, Apple or Google decides whether you can have the trial, and shows you before you subscribe. If you do not cancel in time, your plan begins. You are then charged the price shown when you chose your plan. We charge plans bought on daytrellis.com, through Stripe. Apple or Google charges plans bought in the app. To stop an app trial, cancel it in your store's subscription settings. On the App Store, do this at least 24 hours before the trial ends. On Google Play, do it before the trial ends.
• Automatic renewal. For plans bought on daytrellis.com: Plans renew automatically at that price until you cancel. We email you before your first charge.
• How to cancel. For plans bought on daytrellis.com: You can cancel at any time in your account settings. Cancelling stops the next charge, and you keep access until the end of the period you have paid for.
• Annual refunds. Annual plans bought on daytrellis.com: if you ask for a refund within 14 days of your first annual charge, we will refund that charge in full. Write to support@daytrellis.com. After 14 days, and on renewal charges in later years, annual payments are not refunded.
• Monthly refunds. Monthly plans bought on daytrellis.com are not refunded. You can cancel at any time and keep access until the end of the month you have paid for.
• App-store purchases. Purchases made through the Apple App Store or Google Play are covered by Apple’s or Google’s refund policies. We cannot issue refunds for those purchases, and you will need to ask the store you bought from.
• Founding prices. If you start a yearly plan at a founding price, or its free trial, by 11:59 p.m. Eastern Time on January 31, 2027, you keep that price for as long as that plan renews without a break. A missed payment that is fixed during the payment retry period of daytrellis.com, the App Store, or Google Play is not a break. If the retry period ends without payment, your plan ends. If your plan ends, or you switch to a different plan or billing period after that date, the price offered at that time applies. A founding price stays with the place you bought it: daytrellis.com, the App Store, or Google Play. Prices do not include taxes. Outside the US, the app stores set the local price and may adjust it for tax or currency changes.
• Price changes. Except for founding prices as described above, prices may change. We will give notice before a change affects you. For App Store and Google Play plans, the store also tells you about a price increase and may ask you to agree to it.

Back to contents

5. The AI coach

The coach generates responses using AI and may be inaccurate or incomplete. Use your own judgment, and do not rely on it for medical, legal, financial, or emergency decisions.

Back to contents

6. Acceptable use

Do not misuse the service. For example, do not break the law, infringe the rights of others, attempt to disrupt or reverse-engineer the service, scrape it, or use it to harm yourself or others.

Back to contents

7. Your content

You keep ownership of the content you create, such as your plans and messages. You grant us a limited license to store and process it as needed to operate the service for you. You are responsible for the content you provide. We retain it only as described in our Privacy Policy, and you can ask us to delete it at any time.

Back to contents

8. Our content

DayTrellis and its content, features, and branding are owned by DayTrellis LLC and protected by intellectual-property laws. We grant you a personal, non-transferable license to use the service, and we keep all other rights.

Back to contents

9. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the service will be uninterrupted, error-free, or that any particular result or outcome will be achieved.

Back to contents

10. Limitation of liability

To the fullest extent permitted by law, DayTrellis and its owners will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or data. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim.

Back to contents

11. Indemnification

You agree to indemnify DayTrellis against claims arising from your misuse of the service or your violation of these Terms.

Back to contents

12. Termination

You can stop using DayTrellis and delete your account at any time. We may suspend or end access if you violate these Terms or to protect the service.

Back to contents

13. Changes

We may update the service or these Terms. For material changes to the Terms we will update the date above and provide reasonable notice. Continuing to use DayTrellis after changes take effect means you accept them.

Back to contents

14. Governing law and venue

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in Ohio for any dispute that is not otherwise resolved.

Back to contents

15. Contact

Questions about these Terms? Email support@daytrellis.com. For support resources, see our support page.

Back to contents