Questions, answered plainly
Frequently asked questions
Everything people actually ask about DayTrellis: pricing, the daily plan, the AI coach, privacy, and safety. If your question is not here, email support@daytrellis.com or call or text +1 (689) 388-7782.
About DayTrellis
What is DayTrellis?
DayTrellis is a holistic, research-grounded system for building an ADHD-friendly day. You take a short quiz, and it builds a personalized daily plan across five pillars of daily living. It is wellness and education, not medical care. The goal is small, doable anchors that fit how your brain actually works, without shame or pressure.
Who is DayTrellis for?
It is for adults who want a calmer, more workable day, whether you have an ADHD diagnosis, think you might, or simply know your brain works differently. You do not need a diagnosis to use it.
Do I need an ADHD diagnosis to use DayTrellis?
No. The quiz describes a profile, not a diagnosis. Whether you are diagnosed, exploring, or just know your focus and energy work differently, the plan meets you where you are.
Is DayTrellis therapy, medical treatment, or a substitute for a doctor?
No. DayTrellis is a wellness and education product. It does not diagnose, treat, or replace a licensed clinician, and when seeing a professional is the right move, we will tell you so. Always talk to a licensed clinician about your health.
Do I need to be 18 to use DayTrellis?
Yes. DayTrellis is for adults, and our Terms limit accounts to people 18 and over. You confirm your age when you create an account. We do not ask for ID or a date of birth, since collecting that would mean holding more personal information than a wellness product needs. Accounts always belong to an adult.
How is DayTrellis different from other ADHD or habit apps?
Most apps run on streaks and guilt. DayTrellis is built around small anchors and grace days, so missing a day or a week never resets your progress or shames you. The content is cited and honest about how strong the evidence is, and the coach is designed to encourage, never to nag.
Your plan and the five pillars
What are the five pillars?
The five pillars of an ADHD-friendly day are nutrition, focus and cognitive strategies, exercise and movement, mindfulness and sleep, and environment and strengths. Your plan draws a small anchor from these areas so no single part of your day carries all the weight.
What is the quiz, and how long does it take?
The quiz takes about five minutes. It asks about how your focus, energy, and daily routines actually work, then builds a personalized profile and a daily plan from your answers. It describes a profile, not a diagnosis.
What do I get after taking the quiz?
You get your five-pillar profile and your full personalized daily plan, free. You also get foundational articles in every pillar and access to crisis and support resources. No card and no trial are required.
What happens if I miss days or tend to abandon apps?
That is expected, and DayTrellis is built for it. The whole system uses small anchors and grace days instead of streaks and penalties. Miss a day or a week, and your plan is still there, with no penalty, whenever you come back.
Does the plan change over time?
Yes. With the Content plus AI Chat plan, your plan adapts as you go and as you check in, so it keeps fitting your real days rather than an ideal version of them.
Pricing, plans, and billing
How much does DayTrellis cost?
There is a free tier with the quiz, your profile, and your full daily plan. The paid plans are Content at $129 per year at the founding price, and Content plus AI Chat at $199 per year at the founding price. Monthly options are $19.99 and $29.99. Every paid plan starts with a 30-day free trial. Full pricing is always shown on the website and never hidden.
What is included in the free plan?
The free plan includes the five-minute quiz, your five-pillar profile, your full personalized daily plan, foundational articles in every pillar, and crisis resources. It is free forever, with no card and no trial required.
What is the difference between Content and Content plus AI Chat?
Content adds the full content library across all five pillars, plus new articles as they publish, on top of everything in Free. Content plus AI Chat includes everything in Content and adds the on-demand AI coach and a plan that adapts as you go.
Is there a free trial?
Yes. Both paid plans start with a 30-day free trial. You are not charged during the trial, and we email you 5 days before it ends, so the first charge is never a surprise. You can cancel any time before then.
What are founding prices?
Founding prices are an early-member discount, lower than the regular list price. If you join at a founding price, it stays locked for you for as long as your subscription continues.
How do I cancel, and what happens when I cancel?
You can cancel anytime. Cancellation takes effect at the end of your current billing period, and you keep access until then. Your free plan, your daily plan, and your reading remain available afterward.
What if I change my mind?
You can cancel any time in your account settings, no email or phone call needed. Your first 30 days are free, and we do not charge your card until they are up. We will email you 5 days before that first charge. If you are on an annual plan and change your mind, write to support@daytrellis.com within 14 days of that first charge and we will refund it in full. We will not ask you why. Monthly plans are not refunded, but you can cancel any time and keep access until the end of the month you have paid for. If you subscribed through the Apple App Store or Google Play, Apple and Google handle refunds under their own policies, so you will need to ask them.
How am I billed on the app versus the website?
Plans bought on the website are billed securely through Stripe. Plans bought through the Apple App Store or Google Play are billed and managed by those stores under their terms.
The AI coach
What is the AI coach?
The coach is an AI chat companion included with the Content plus AI Chat plan. It knows your plan, your check-ins, and your streak, and it helps with routines, focus strategies, and restarting after a hard stretch. It talks lifestyle only.
Is the coach a therapist or doctor?
No. The coach is educational and lifestyle focused. It cannot diagnose, and it never gives medication or medical advice. It can be inaccurate, so use your own judgment and do not rely on it for medical, legal, financial, or emergency decisions.
Are my coach conversations private and monitored?
Your conversations are private to your account and are not monitored by a human in real time. Your messages are processed by our AI provider, Anthropic, to generate a response. Please do not share anything you would not want processed that way.
How many messages can I send the coach?
The coach includes up to 25 messages per day. The count resets the next day, and your daily plan and check-ins are always available in the meantime.
Can the coach help in a crisis or emergency?
No. DayTrellis is not for emergencies, and the coach is not a crisis service. If you are in crisis in the US, call or text 988, the Suicide and Crisis Lifeline, free and available 24 hours a day.
Privacy and your data
What data does DayTrellis collect?
We collect what you give us, such as your account email, quiz answers, plan, check-ins, and coach messages, plus basic product analytics about which features you use. We deliberately keep your quiz answers, scores, and plan or message content out of analytics.
Do you sell my data?
No. We never sell your personal information, and we do not share it for cross-context behavioral advertising.
How long do you keep my chat history?
We keep your coach conversations so the coach has context across sessions and so you can revisit them, and we do not currently expire them automatically. You can delete your account and all of your data, including conversations, at any time.
How do I delete my account and data?
You can delete your account yourself from the account screen on the web or in the app settings. This permanently removes your data, including your plans, check-ins, quiz results, and coach conversations. You can also email support@daytrellis.com and we will delete it for you.
Does taking the quiz sign me up for anything?
No. Your quiz answers are saved anonymously, with no name or email attached, so they can carry over if you make an account later. Taking the quiz does not sign you up, and the newsletter is a separate, one-click opt-in.
Apps, account, and contact
What platforms is DayTrellis on?
You can use DayTrellis in any web browser at daytrellis.com today. Native iPhone and Android apps are on the way, and download links will appear on the site once they are live.
Do my web and app accounts sync?
Yes. Your plan, check-ins, and coach conversations are designed to sync across the web and the mobile apps when you are signed in, so your day is continuous wherever you use it.
How do I contact DayTrellis?
Email support@daytrellis.com for support, account and privacy requests, content corrections, or press. You can also call or text +1 (689) 388-7782; our phone line is answered by an AI voice assistant that can help with common questions, and email reaches a person for anything it cannot resolve. For crisis help in the US, call or text 988, available 24 hours a day, 7 days a week.
Take the 5-minute quizContact us
Wellness and education only. Not medical advice, diagnosis, or treatment. In crisis? In the US, call or text 988 (Suicide and Crisis Lifeline), available 24/7.