Frequently asked questions

DayTrellis is holistic ADHD coaching for the whole day. You take a short quiz, and it builds a personalized daily plan across five pillars of daily living. It is wellness and education, not therapy or medical care. The goal is small, doable anchors that fit how your brain actually works, without shame or pressure.

It is for adults. You can build a plan for your own day, whether you have an ADHD diagnosis, think you might, or simply know your brain works differently. If you are a parent, you can also build a plan for your child's day. You do not need a diagnosis to use it.

No. The quiz describes a profile, not a diagnosis. Whether you are diagnosed, exploring, or just know your focus and energy work differently, the plan meets you where you are.

No. DayTrellis is holistic ADHD coaching: wellness and education, not therapy or medical care. Diagnosis, medication and mental health go to a licensed clinician. It does not diagnose, treat, or replace a licensed clinician, and when seeing a professional is the right move, we will tell you so. Always talk to a licensed clinician about your health.

Yes. DayTrellis is for adults, and our Terms limit accounts to people 18 and over. You confirm your age when you create an account. We do not ask for ID or a date of birth, since collecting that would mean holding more personal information than a wellness product needs. Accounts always belong to an adult.

Most apps run on streaks and guilt. DayTrellis is built around small anchors and grace days. You get one grace day in each Monday to Sunday week, so one missed day won't break your streak. And if a streak does end, the days you've done still count, with no guilt and no starting over. The content is honest about how strong the evidence is, and research articles list their sources. The coach is designed to encourage, never to nag.

The five pillars of an ADHD-friendly day are nutrition, focus and cognitive strategies, exercise and movement, mindfulness and sleep, and environment and strengths. Your plan draws a small anchor from these areas so no single part of your day carries all the weight.

The quiz takes about five minutes. It asks about how your focus, energy, and daily routines actually work, then builds a personalized profile and a daily plan from your answers. It describes a profile, not a diagnosis.

You get your five-pillar profile and a view of your personalized daily plan, free. You also get foundational articles and access to crisis and support resources. No card and no trial are required.

That is expected, and DayTrellis is built for it. The whole system uses small anchors and grace days instead of streaks and penalties. Miss a day or a week, and your plan is still there, with no penalty, whenever you come back.

Yes. With either paid plan, your plan adapts as you check in, so it keeps fitting your real days rather than an ideal version of them.

There is a free tier with the quiz, your profile, and a view of your personalized daily plan. The paid plans are Content at $79 per year at the founding price, and Content plus AI Chat at $199 per year at the founding price. Monthly options are $12.99 and $29.99. Every paid plan starts with a 30-day free trial, available once per account. Full pricing is always shown on the website and never hidden.

The free plan includes the five-minute quiz, your five-pillar profile, a view of your personalized daily plan, foundational articles, and crisis resources. The free plan is free, with no card and no trial required.

Content adds the full library and daily tracking of your plan, on top of everything in Free. You can check off your anchors, keep streaks with grace days, do the weekly check-in, and see your progress and your garden. Your plan adapts as you check in, so it keeps fitting your real days. The library covers all five pillars, with new articles as they're published. Content plus AI Chat includes everything in Content and adds the on-demand AI coach.

Yes. Both paid plans start with a 30-day free trial, available once per account. You are not charged during the trial. If you start on our website, we email you before it ends, so the first charge is never a surprise. If you start in the app, Apple or Google runs the trial, and you can see its end date in your phone's subscription settings. You can cancel any time before then.

Founding prices are an early-member discount on yearly plans. If you start a yearly plan, or its free trial, by January 31, 2027, your founding price stays yours as long as your plan keeps renewing. If your plan ends, or you switch to a different plan after January 31, 2027, you pay the price offered then.

You can cancel anytime. Cancellation takes effect at the end of your current billing period, and you keep access until then. Afterward you keep your quiz, your profile, a view of your personalized daily plan, and the foundational articles.

You can cancel any time in your account settings, no email or phone call needed. Your first 30 days are free (the trial is available once per account), and we do not charge your card until they are up. If you started on our website, we will email you before that first charge. If you are on an annual plan and change your mind, write to support@daytrellis.com within 14 days of that first charge and we will refund it in full. We will not ask you why. Monthly plans are not refunded, but you can cancel any time and keep access until the end of the month you have paid for. If you subscribed through the Apple App Store or Google Play, Apple and Google handle refunds under their own policies, so you will need to ask them.

Plans bought on the website are billed securely through Stripe. Plans bought through the Apple App Store or Google Play are billed and managed by those stores under their terms.

The coach is an AI chat companion included with the Content plus AI Chat plan. It knows your plan, your check-ins, and your streak, and it helps with routines, focus strategies, and restarting after a hard stretch. It talks lifestyle only.

No. The coach is educational and lifestyle focused. It cannot diagnose, and it never gives medication or medical advice. It can be inaccurate, so use your own judgment and do not rely on it for medical, legal, financial, or emergency decisions.

Your conversations are private to your account and are not monitored by a human in real time. Your messages, and a short summary of your tracker data, are processed by our AI provider, Anthropic, to generate a response. The first part of each message also goes to Voyage AI to find library articles. Neither uses them to train its models. Please do not share anything you would not want processed that way.

The coach includes up to 25 messages per day. The count resets the next day, and your daily plan and check-ins are always available in the meantime.

No. DayTrellis is not for emergencies, and the coach is not a crisis service. If you are in crisis in the US, call or text 988, the Suicide and Crisis Lifeline, free and available 24 hours a day.

We collect what you give us, such as your account email, quiz answers, plan, check-ins, and coach messages, plus basic product analytics about which features you use. We deliberately keep your quiz answers, scores, and plan or message content out of analytics.

No. We never sell your personal information, and we do not share it for cross-context behavioral advertising.

We keep your coach conversations so the coach has context across sessions and so you can revisit them, and we do not currently expire them automatically. You can delete your account and all of your data, including conversations, at any time.

You can delete your account yourself from the account screen on the web or in the app settings. This permanently removes your data, including your plans, check-ins, quiz results, and coach conversations. You can also email support@daytrellis.com and we will delete it for you.

No. Your quiz answers are saved without your name or email, so they can carry over if you make an account within 90 days. Taking the quiz does not sign you up, and the newsletter is a separate, one-click opt-in.

You can use DayTrellis in any web browser at daytrellis.com today. Native iPhone and Android apps are on the way, and download links will appear on the site once they are live.

Yes. Your plan, check-ins, and coach conversations are designed to sync across the web and the mobile apps when you are signed in, so your day is continuous wherever you use it.

Email support@daytrellis.com for support, account and privacy requests, content corrections, or press. You can also call +1 (689) 388-7782. An AI assistant from xAI answers, not a person. It can help with common questions, and email reaches a person for anything it cannot resolve. Our Privacy Policy explains what the phone line receives. For crisis help in the US, call or text 988, available 24 hours a day, 7 days a week.